What's most astounding is that the vast majority of business people
don't automatically understand the concept of charm. You'd think it
would be a reflex, a conditioned response in business to "turn on the
charm" when dealing with customers, clients, associates, employees,
competitors, or potential clients. And since the list of "potential
clients" for many businesses can include Everybody, the idea that
someone in any job, anywhere, ever is not making the maximum effort to
be as charming as possible all the time is stupefying. How to Succeed in
Business Without Really Trying? Try being charming. (Read More )
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